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Scope of this policy
This policy covers personal information Cedar Zuno handles when you visit https://cedarzuno.com, submit a form, make a reservation-related request, enquire about a private event, or communicate with our physical venue by email or telephone. It also applies where you voluntarily provide information during an in-person hospitality interaction connected with the restaurant, offline casino lounge, or a private event.
- Website visits and messages submitted through website forms;
- Reservation-related, event, email, and phone communications, including calls to +1 514-736-1842 and messages sent to [email protected];
- Information voluntarily shared when asking Cedar Zuno to respond to a venue-related request.
Personal information means information that identifies you or can reasonably be connected with you. Depending on how you interact with Cedar Zuno, this may include your name, email address, telephone number, reservation details, event-enquiry details, and messages you send us. The information involved will depend on the particular request or communication; not every interaction involves the same information.
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Information we may collect
Information you provide
Cedar Zuno may receive information when you make a reservation-related request, submit a private-event enquiry, email, phone, or otherwise contact the venue. This may include your name, email address, telephone number, preferred date or time, party or event details, and the content of your message. We use “may” because the information requested or provided can differ depending on the nature of your enquiry and the way you choose to contact us.
- Reservation-related requests: contact details, preferred timing, party details, and related messages.
- Private-event enquiries: contact details, general event information, and the details needed to respond to your request.
Website and device information
Use of our website may generate limited technical information needed to operate, secure, and understand use of the site. This can include browser type, device type, pages viewed, the page that referred you to the website, approximate interaction timing, and technical logs. We use this information in a general operational context and do not identify particular tools or providers here. For information specifically related to cookies, please review our Cookie Policy.
Information from venue interactions
We may record information when you voluntarily communicate a preference or request connected with an in-person restaurant, lounge, or private-event experience. This may include contact details, hospitality preferences you choose to share, and communications needed to answer or coordinate your request. We do not assume or seek information beyond what is relevant to the interaction.
Cedar Zuno is a physical restaurant and offline casino lounge; this website is not presented as an online gambling service.
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How we use information
- Responding to requests. We may use contact and enquiry information to respond to reservation-related communications, private-event enquiries, and other questions directed to Cedar Zuno through the website, by email, or by telephone. This use is tied to understanding what you have asked for and providing a relevant reply through the contact method you have provided.
- Supporting physical venue experiences. Relevant information may be used to coordinate restaurant, lounge, or private-event requests and to record voluntary hospitality preferences where appropriate to the request. These purposes relate to the in-person venue experience and the practical details Cedar Zuno needs to communicate with you about it.
- Operating and improving the website. Limited website information may be used to keep https://cedarzuno.com functioning, protect it, understand its performance, and improve the visitor experience. We use this information for broad operational purposes and do not describe it as a separate promotional service.
- Meeting legal and safety responsibilities. We may use information where required or permitted by applicable law, to address lawful requests, or to protect the rights, safety, and property of Cedar Zuno, its guests, staff, or others. These uses may also include purposes reasonably related to the original reason the information was provided.
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When information may be shared
Service providers
Cedar Zuno may share personal information with service providers that help us operate the website, manage communications, or support venue-related requests, but only as needed for those functions. These providers may handle information on our behalf in the course of providing their services and are expected to handle it appropriately for that purpose. We do not name individual providers or locations in this policy.
- Website support and operational services;
- Communication support connected with requests directed to Cedar Zuno;
- Venue-related administrative support where needed to respond to an enquiry.
Legal and protective disclosures
Cedar Zuno may disclose personal information when required or permitted by applicable law, to respond to lawful requests, or where disclosure is reasonably necessary to protect the rights, safety, and property of Cedar Zuno, its guests, staff, or others. Any such disclosure will be considered in the context of the request and the circumstances involved. We do not use this statement to suggest routine or broad disclosure of visitor information.
Business changes
If Cedar Zuno is involved in a business transaction, reorganization, or similar change, personal information may be transferred or disclosed in connection with that matter, subject to applicable law. This statement is conditional and does not indicate that any particular change is planned.
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Retention and protection of information
Retention approach
Cedar Zuno retains personal information only for as long as reasonably necessary for the purposes described in this policy. Those purposes can include responding to requests, operating the venue and website, meeting applicable legal obligations, and resolving concerns. How long information is retained may depend on the amount and nature of the information, the purpose for which it was provided, and any circumstances that reasonably require Cedar Zuno to keep it for longer.
When information is no longer needed, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.
Safeguards and limits
Cedar Zuno uses reasonable safeguards appropriate to the nature of the personal information we handle. These may include administrative, technical, and physical measures intended to help protect information in connection with the website and our physical venue. Safeguards are considered in relation to the information and the circumstances in which it is handled, rather than as a guarantee of any particular outcome.
No method of transmission or storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.
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Your privacy choices
Communication choices
You may ask Cedar Zuno to update your communication preferences or to stop receiving nonessential communications where applicable. To make a request, please contact us using the privacy contact route below. Depending on the circumstances, Cedar Zuno may still need to send communications required to respond to an active request, to maintain an ongoing interaction you initiated, or to meet applicable legal obligations. For communication preference questions, email [email protected].
Access and correction requests
Subject to applicable law, you may request access to personal information Cedar Zuno holds about you or ask for corrections to information that is inaccurate, incomplete, or out of date. Please provide enough detail to help us identify the relevant information and understand your request. Cedar Zuno may need to clarify a request before responding and may need information that helps us confirm we are addressing the request appropriately.
When writing to us, please include:
- Your name and a reliable way for Cedar Zuno to reply;
- A clear description of the information, correction, or privacy concern involved.
Withdrawing consent
Where Cedar Zuno relies on consent to handle personal information, you may withdraw that consent, subject to legal or contractual limitations. Withdrawal may affect our ability to provide a requested service or response in some circumstances. To discuss withdrawal of consent, contact [email protected].
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Questions and updates
Children’s privacy
Cedar Zuno does not knowingly collect personal information from children through the website without appropriate authorization, where applicable. If you are a parent or guardian and believe personal information has been provided to Cedar Zuno in error through the website or venue communications, please contact us so that we can review the concern in context. You may write to [email protected].
Changes to this policy
Cedar Zuno may update this policy from time to time. When we do, we will post the revised version on https://cedarzuno.com with an updated effective date. We encourage visitors to review this Privacy Policy periodically so they understand the current version that applies to their interactions with Cedar Zuno.
Contact Cedar Zuno about privacy
- [email protected]
- Phone
- +1 514-736-1842
- Address
- 1288 Cedar Harbour Way, Vancouver, BC V6B 4N9, Canada
Please include enough detail for us to understand your privacy question or request.